Bytedesk Open Source Suite: All-in-One
Open, free, self-hosted. All data stored on your own servers.
Enterprise IM +
AI group assistant, AI conversation summary, chat log monitoring. Designed for medium-to-large teams with tens of thousands online concurrently.
Live Chat
Multi-channel integration, multi-account aggregation, private domain management, AI intent detection, AI quality assurance, human fallback, and dozens of common live chat features. From Luobosi Intelligent Customer Service (formerly Weikefu).
AI Agent
Integrates with Ollama/DeepSeek/Zhipu/Qwen, supports private deployment and API-based LLMs.
Knowledge Base / Help Center
Internal support center, AI writing assistant, AI KB Q&A, auto content drafting, internal KB, docs management, public KB, help docs, announcements.
Voice of Customer
AI reply assistant, social comments capture, 3rd-party review sync, feedback, complaints, surveys.
Workflow
AI agents automate data operations, custom workflows and orchestration, Function Calling/MCP.
Call Center
AI outbound calls, ASR/TTS, multi-line access, call recording, QA analytics, FreeSWITCH support.
Video Support
WebRTC video calls, screen sharing, remote assist, recording, AI video analytics, works on mobile and desktop.
Customer Management (SCRM)
AI customer profiling, lifecycle management, marketing automation, sales funnel analysis, unified multi-channel data.
Open Platform
Open APIs, third-party integration, developer tools, SDKs, plugin ecosystem, API docs.Customization Supported
For customization or partnership inquiries, please contact us.
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